Collections Specialist II – Home Infusion

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee the billing and collections activities of third-party vendors.

• Investigate and address claim denials, rejections, and underpayments.

• Submit appeals to payers and ensure timely follow-up.

• Analyze claims, EOBs, and patient accounts to identify appropriate next steps.

• Amend and resubmit claims for reimbursement when necessary.

• Keep a record of collection efforts and actions taken on accounts.

• Engage with payers, patients, and internal teams to resolve outstanding balances.

• Uphold quality, productivity, and compliance standards.

• Carry out additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent is required.

• A minimum of 3 years of experience in medical collections, billing, or the healthcare revenue cycle.

• Familiarity with insurance reimbursement, claim processing, and payer guidelines.

• Preferred understanding of ICD-10, CPT, HCPCS, and medical terminology.

• Experience with home infusion, Medicare, or DME billing is preferred.

• Excellent problem-solving, organizational, and communication skills.

• Ability to work autonomously, manage multiple priorities, and maintain attention to detail.

• Proficient in Microsoft 365, including Outlook, Teams, and Excel.

• For remote work, must have cable broadband or fiber optic internet service with a minimum speed of 10Mbps download and 5Mbps upload.

🏝️ Benefits

• Eligibility for annual bonus plan.

• Medical benefits provided.

• Vision benefits included.

• Dental benefits available.

• Access to well-being and behavioral health programs.

• 401(k) plan offered.

• Company-paid life insurance provided.

• Tuition reimbursement available.

• Minimum of 18 days of paid time off each year.

• Paid holidays included.

• Leaves of absence policy in place.