AR/Collections Clerk – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain a current list of overdue invoices and follow up on collections for assigned accounts.

• Analyze client records in Rillet, Tabs, or comparable systems, extract invoice details, and verify outstanding balances.

• Draft and send professional follow-up emails and make calls to facilitate payments.

• Keep an organized record of communication history, status notes, and next steps.

• Address client inquiries, claims regarding missing payments, and any confusion related to invoices; escalate exceptions for further examination.

• Handle outbound follow-ups and incoming responses while prioritizing and detailing tasks.

• Assist the accounting team in optimizing the collections queue during the engagement.

• Acquaint yourself with the systems and the collections queue within two weeks, managing assigned accounts with minimal guidance.

• Independently conduct follow-ups, monitor responses, and maintain records within 30 days.

• Ensure that aged invoices are actively pursued and communication trails are clear by the end of the engagement.

⛳️ Requirements

• Over 1 year of experience in accounts receivable, collections, billing, or accounting support.

• Ability to communicate clearly and professionally in writing for payment follow-ups.

• Comfortable with following up via email and phone on overdue invoices.

• Strong organizational skills and the ability to follow through on multiple open threads.

• Good judgment when dealing with incomplete records, disorganized invoice history, or unclear client feedback.

• Comfort in working within an ERP or invoicing system.

• Experience with tools like QuickBooks, Rillet, Tabs, or similar will be beneficial.

• Capacity to maintain professionalism when interacting with frustrated or emotional clients.

• Ability to quickly adapt in a short-term contract role with limited supervision.

• Coursework in accounting or a related degree is advantageous but not mandatory.

• Practical experience with AI for day-to-day tasks, including drafting follow-ups, summarizing account histories, organizing next steps, and verifying client-facing outputs for accuracy.

• Must have legal authorization to work in the United States without restrictions.

• Must indicate whether employer sponsorship will be needed now or in the future.

🏝️ Benefits

• Benefits and equity do not apply to this engagement.

• A comprehensive benefits package is detailed for full-time employees, featuring excellent medical, dental, and vision coverage.

• 401(k) plan with up to 4% company match.

• 16 weeks of paid parental leave.

• Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles.

• Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles.

• Summer & Winter Break (approximately 1-week each) + 9 Holidays per year.

• Healthcare and Dependent Care FSA.

• HSA Employer Contribution ($75-150 for individuals, $150-$250 for families).

• $15K Family Building Benefit (lifetime limit).

• Life and Disability Insurance.

• $1,500 Annual Lifestyle Stipend to support your well-being.