Collections Specialist

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Manage both incoming and outgoing phone communications

• Process payments for both medical and non-medical accounts

• Employ negotiation and customer service expertise

• Comply with all relevant laws including FDCPA, FCRA, HIPAA, and others

⛳️ Requirements

• At least 1 year of experience in Collections, Call Center, or Customer Service roles

• Proficient in entering and updating information on company and/or client systems

• Capable of thriving in a fast-paced, deadline-driven environment

• Excellent organizational skills

• Exhibits adaptability in scheduling and task assignments

• Works effectively within a team-oriented setting

🏝️ Benefits

• Health, Dental, Vision, Life, and Disability Insurance

• 401K with employer matching

• HSA/Flexible spending accounts

• Paid time off beginning at 90 days

• Annual profit sharing

• 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day

• Family-Friendly Events

• Wellness Programs and Gym Reimbursement

• All necessary equipment and technical support provided