Cobrand Card Relationship Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main relationship manager for Sunbit’s co-brand credit card partners.

• Cultivate collaborative relationships with both executive and operational stakeholders.

• Lead meetings regarding partner status, launch reviews, business reviews, and strategic planning sessions.

• Travel for in-person meetings at least once a month when necessary.

• Identify opportunities to enhance acquisition, engagement, operational efficiency, and customer experience.

• Serve as the intermediary between external partners and internal Sunbit teams.

• Oversee the complete execution of new co-brand card launches and significant partnership initiatives.

• Create and maintain project plans, GANTT charts, launch schedules, RAID logs, and cross-functional trackers.

• Organize project management meetings, drive accountability, and address risks.

• Collaborate with marketing, product, legal, compliance, operations, analytics, and technology teams on launch readiness and market execution.

• Manage competing priorities across multiple active workstreams.

• Define owners, milestones, and success metrics for strategic initiatives.

• Convert strategic objectives into actionable project plans and deliverables.

• Track partnership and launch performance through KPI monitoring, reporting, and post-launch analysis.

• Prepare presentations, updates, and business reviews suitable for executives.

• Identify process enhancements and implement scalable operational best practices.

• Coordinate the launch of new partners across product, marketing, operations, compliance, and technical workstreams.

• Guide performance discussions and translate data into actionable recommendations for strategic retail partnerships.

• Promote partner satisfaction, acquisition performance, and customer experience results.

⛳️ Requirements

• 5+ years of experience in partnerships, program management, account management, consulting, fintech, payments, or related strategic operations roles.

• Proven experience managing large-scale, cross-functional initiatives in a fast-paced, high-growth setting.

• Experience engaging with external partners, enterprise clients, or strategic accounts is preferred.

• Strong executive presence with the ability to lead meetings involving external partners and senior stakeholders.

• Outstanding verbal and written communication skills.

• Capability to influence cross-functional teams and present complex information clearly and succinctly.

• Ability to build trust and credibility at all levels of the organization.

• Exceptional organizational and project management abilities.

• Experience managing complex timelines, dependencies, and competing priorities.

• Demonstrated ability to create and manage GANTT charts, project plans, launch schedules, and operational trackers.

• Keen attention to detail and ability to identify risks and drive resolutions.

• Highly proactive, resourceful, and solution-oriented ownership mindset.

• Comfort in navigating ambiguity and adapting quickly in a dynamic environment.

• Ability to balance strategic thinking with hands-on execution.

• Strong cross-functional collaboration skills.

• Team-oriented attitude with a willingness to contribute wherever necessary.

🏝️ Benefits

• Company equity through stock options.

• Competitive salary.

• Unlimited paid time off (PTO).

• Comprehensive health benefits including Medical, Dental, Vision, Life, Employee Assistance Program (EAP), Parental Leave, Health Savings Account (HSA), and more.

• Newly added Health Savings Account (HSA).

• Pet Insurance.

• 401(k) plan with company match.

• Cell Phone Stipend.

• Mission-driven, empowered, and collaborative culture.

• Team-based strategic planning with ownership of deliverables.