CNC Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to client locations for the installation, troubleshooting, repair, and maintenance of CNC machine tool equipment and controls.

• Utilize online technical documentation, manuals, and vendor resources to investigate machine-related issues.

• Accurately complete and submit documentation regarding machine problems, repairs, and installations.

• Advocate for and conduct preventative maintenance on customer machine tool equipment.

• Deliver after-sales technical support and training to customers.

• Maintain a thorough understanding of the machine tool industry and the product lines represented by the company.

• Perform additional related duties as required.

• Report directly to the Service Manager.

• Commute daily from home to customer sites across a designated regional territory.

⛳️ Requirements

• Proven experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Proficient in reading and interpreting technical drawings and schematics is essential.

• Experience with Microsoft Office or similar software is beneficial.

• A laptop, smartphone, and various software applications are necessary for this role.

• Strong technical, communication, and presentation skills are required.

• Capacity to regularly lift weights between 40–50 pounds.

• Willingness to work flexible hours and travel frequently across a regional territory.

• Strong mechanical and electrical skills are essential.

• Capability to troubleshoot and repair CNC equipment effectively.

• Ability to maintain a professional demeanor while working in dynamic job environments.

• Capacity to stand, walk, bend, kneel, crouch, climb, reach, and work in confined or awkward spaces.

• Excellent hand-eye coordination and fine motor abilities are necessary.

• Willingness to work in industrial settings while adhering to PPE requirements.

• Ability to access all areas of the premises and sit for extended periods.

🏝️ Benefits

• Company vehicle provided for travel to customer sites.

• Gas expenses covered by the company.

• Competitive starting salary offered.

• Comprehensive health benefits package, including a zero-premium medical plan, vision, dental, and company-funded life insurance.

• Starting with 3+ weeks of vacation.

• 10 paid holidays provided by the company.

• 401(k) retirement plan with company contribution available.

• Tuition reimbursement offered.

• Employee appreciation events and perks included.

• Access to the Employee Assistance Program.

• Training on CNC repair and Haas equipment during onboarding.

• Opportunity to obtain factory certification within the first year.