Cloud Systems Administrator III

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the technical lead for infrastructure initiatives, including server modernization, platform upgrades, and enhancements to identity management.

• Plan, deploy, verify, and transition infrastructure projects to operational status.

• Oversee the management of assigned systems and services, focusing on lifecycle management, performance, capacity, and security posture.

• Lead incident response efforts for system-related occurrences, coordinating troubleshooting, driving root cause analysis, and ensuring effective corrective measures are implemented.

• Create and uphold system standards, which encompass build templates, hardening baselines, naming conventions, and access models.

• Enhance patch and vulnerability remediation processes through effective scheduling, exception handling, and stakeholder communication.

• Design and conduct backup, restore, and disaster recovery test plans; assess recovery objectives and document results and remediation actions.

• Implement automation for scripted provisioning, standardized checks, and automated reporting.

• Collaborate with the Security team to implement and validate privileged access, logging, and configuration controls.

• Review and endorse changes for technical completeness, risk assessment, and rollback readiness.

• Guide Systems Administrator I/II personnel through training, peer reviews, and troubleshooting support.

• Oversee vendor support interactions, manage escalations, and ensure remediation is tracked to completion.

• Create documentation and diagrams for operational handoff and audit purposes.

⛳️ Requirements

• A bachelor's degree in computer science, Information Technology, or a related field, or equivalent professional experience.

• A minimum of five (5) years in systems administration, with responsibility for production systems and leading technical workstreams.

• Experience in hybrid environments (on-premises and cloud) and identity integration methodologies.

• Familiarity with infrastructure-as-code principles and tools.

• Proven track record of enhancing operational metrics (such as reducing incidents, improving patch compliance, and shortening recovery times).

• Experience in supporting regulated environments and managing audit responses for infrastructure controls.

• Proficiency with Azure, AWS, and Google Cloud operations in a multi-account or multi-subscription enterprise setting.

• Knowledge of cloud monitoring, log analytics, backup, security posture, policy compliance, cost management, and automation tools.

• Background in insurance, financial services, regulated environments, or enterprise shared services.

• Advanced skills in Windows Server administration and core infrastructure services; strong Linux administration capabilities.

• Extensive experience in identity and access management (including directory services, group policy strategy, and privilege separation).

• Demonstrated ability to troubleshoot complex issues across systems, storage, and network dependencies.

• Experience in designing and implementing standard builds and secure baselines.

• Strong skills in change management execution and risk assessment.

• Proficiency in automation (PowerShell required; capacity to structure scripts/modules for reuse and peer review).

• Ability to mentor and lead through influence.

• Excellent communication skills: including succinct incident updates, stakeholder-friendly post-incident summaries, and clear technical documentation.

• Comfort in collaborating across teams (Security, Network, Cloud, Application Owners) to achieve desired outcomes.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday policy.

• Opportunities for professional development and continuous learning.

• Flexible work environment and potential for remote work options.