Cloud Platform Engineering Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Lead a team tasked with developing, operating, and continually enhancing cloud platform capabilities.

• Take responsibility for the reliability, availability, and performance of cloud platforms that support production services.

• Provide technical guidance and oversight for architecture, automation, and operational enhancements.

• Promote continuous improvement in availability, Mean Time to Detect (MTTD), Mean Time to Recovery (MTTR), and reduction of incidents.

• Mentor, lead, and develop DevOps engineers through effective coaching, feedback, and career progression opportunities.

• Cultivate a culture of ownership, accountability, learning, and operational excellence.

• Assist with hiring, onboarding, performance management, and succession planning initiatives.

• Manage workload distribution, shift coverage, and on-call rotations.

• Oversee incident response procedures, including escalation, coordination, and communication.

• Collaborate with Product Engineering, Platform, SRE, and Delivery teams to facilitate rapid and reliable software releases.

• Establish and refine operational processes, runbooks, and documentation standards.

⛳️ Requirements

• 8–12+ years of experience in software engineering, DevOps, SRE, or production operations.

• 3–5+ years of experience in a leadership or management role within engineering teams (either formal or technical leadership).

• Strong practical experience in supporting production systems and managing incident responses.

• Experience managing and operating public cloud platforms (AWS, GCP, OpenStack); experience in data centers is preferred.

• In-depth knowledge of Infrastructure as Code (Terraform, Ansible).

• Profound understanding of containers and orchestration technologies (Kubernetes, Helm, Docker).

• Comprehensive understanding of CI/CD pipelines and Git-based workflows (e.g., GitLab).

• Strong grasp of networking, databases, and distributed systems.

• Proven ability to balance deep technical expertise with people management and delivery oversight.

• Exceptional communication, stakeholder management, and decision-making abilities.

• Bachelor’s degree in Computer Science or equivalent practical experience.

• Capacity to work aligned with U.S. Pacific Time shifts.

• Responsibility for an on-call rotation, including management of escalations.

🏝️ Benefits

• A team-oriented culture.

• An inclusive environment that encourages employees to express their authentic selves.

• Reasonable accommodations for qualified individuals with disabilities throughout the application and interview process.