Closing Coordinator

This is a fully remote position, open to applicants in California.

📋 Description

• Assess completed jobs for precision, thoroughness, and adherence to client and legal standards.

• Confirm case details, including involved parties, addresses, service information, and accompanying documentation.

• Conduct quality control evaluations prior to the submission of documents to clients or courts.

• Verify that files align with company benchmarks and client expectations.

• Detect and address discrepancies before finalizing cases.

• Produce affidavits of service and returns of service in accordance with jurisdictional mandates and client specifications.

• Ensure that closing documents are correctly formatted, completed, signed, notarized, and filed when necessary.

• Examine service-related documents for accuracy and thoroughness.

• Keep well-organized records and supporting documentation during the closing process.

• Complete and finalize cases within designated timelines.

• Review invoices to confirm that rendered services are accurately represented and billed correctly.

• Validate that supporting documentation corresponds with billed services.

• Guarantee compliance with company policies, legal stipulations, and client-specific guidelines.

• Aid in maintaining precise records and audit trails.

• Communicate with process servers, clients, and internal teams to clarify missing information or resolve discrepancies.

• Follow up on pending documentation and incomplete files.

• Assist with the entry and processing of monthly eviction notices.

• Contribute to operational workflow initiatives and departmental projects as required.

• Identify trends, recurring issues, and opportunities for enhancing processes and quality.

⛳️ Requirements

• High School Diploma or its equivalent.

• Experience in administrative support, legal support, records management, document review, process serving, or similar operational roles.

• Proficient computer skills, including expertise in Microsoft Office applications.

• Capability to work efficiently in a deadline-driven environment.

• Strong organizational, communication, and multitasking abilities.

• Exceptional attention to detail and precision.

• Robust organizational and time-management skills.

• Ability to juggle multiple deadlines and priorities concurrently.

• Outstanding verbal and written communication abilities.

• Strong problem-solving and analytical skills.

• Capability to interpret and review legal documents.

• Professional demeanor when handling sensitive and confidential information.

• Collaborative mindset and readiness to support team objectives.

• Self-motivated and accountable while working remotely.

• Applicants must be legally authorized to work in the United States.

• Preferred: Experience in legal services, process serving, litigation support, or related sectors.

• Preferred: Familiarity with affidavits of service, returns of service, court documentation, or legal filings.

• Preferred: Experience in quality assurance, compliance review, or document review roles.

• Preferred: Experience in a remote work setting.

• Associate's or Bachelor's degree is preferred.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401(k) Retirement Plan with Company Match.

• Paid Time Off (PTO) and Paid Holidays.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options.

• Employee Assistance Program (EAP).

• Opportunities for Professional Development and Career Growth.

• Flexibility for Remote Work.

• Collaborative and Team-Oriented Work Environment.