Clinical Supply Chain Site Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main contact for clinical supply chain matters and escalation lead for late-stage and Phase III clinical trial locations.

• Foster strong relationships with sites and ensure that issues are logged, communicated, and resolved effectively.

• Oversee site-level communications regarding investigational product deliveries, shipment updates, dose scheduling, product reception, and supply continuity.

• Collaborate with Quality, Clinical Operations, Logistics, Manufacturing, and external partners to resolve temperature excursions, shipment issues, product complaints, and other incidents.

• Analyze root causes, apply corrective measures, and monitor distribution interruptions and CAPAs until resolution.

• Gather, analyze, and evaluate feedback from sites, address satisfaction concerns, and identify recurring operational challenges.

• Deliver site feedback, operational metrics, escalations, risks, mitigation strategies, and lessons learned to study teams and leadership.

• Recognize and implement process enhancements to boost supply reliability, service quality, cost-efficiency, and site satisfaction.

• Contribute to the overall clinical supply chain strategy.

• Ensure adherence to regulations, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), company policies, and study-specific requirements.

• Keep accurate records, issue logs, and maintain audit-ready documentation.

⛳️ Requirements

• A Bachelor’s degree in Supply Chain Management, Business, Life Sciences, or a related discipline is required; a combination of education and relevant experience will be considered.

• At least 5 years of experience in pharmaceutical, biotechnology, clinical research, or healthcare supply chain operations.

• A minimum of 3 years managing clinical supply chain activities is required, ideally supporting global clinical trials and late-stage development initiatives.

• Proven understanding of clinical supply chain processes, including forecasting, inventory management, manufacturing, distribution, and site support.

• Strong knowledge of relevant regulatory requirements, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and global compliance standards in the supply chain.

• Capability to manage multiple priorities in a dynamic environment while ensuring accuracy and attention to detail.

• Strong organizational, project management, and problem-solving abilities with a knack for identifying risks and implementing solutions.

• Excellent verbal and written communication skills to engage with clinical sites, suppliers, and cross-functional stakeholders.

• Experience in leading cross-functional issue resolution efforts and managing escalations effectively.

• Proficient in supply chain planning systems, ERP platforms, clinical trial management tools, Smartsheet, and Microsoft Office.

• Ability to analyze data, recognize trends, and formulate actionable recommendations.

• Preferred experience working with global suppliers, logistics providers, CMOs, and clinical trial sites.

🏝️ Benefits

• Competitive salaries

• Annual performance-based bonuses

• Equity-based incentive program

• Generous vacation

• Paid wellness days

• Support for learning and development

• Hybrid and remote work options available within Telix

• Commitment to equal opportunity employment