Clinical Specialist I, RD/RN

This is a fully remote position, open to applicants in United States.

📋 Description

• Directly engage with hospital clinical teams to offer strategic support for the implementation of Timeless Medical Systems software.

• Assess customer requirements to recommend optimal workflows and clarify clinical practice change management for effective adoption.

• Serve as a key information resource and liaison between customer clinical teams and internal departments.

• Collaborate with project teams to ensure successful implementation and attainment of project objectives.

• Track project progress by monitoring assigned activities and promptly addressing workflow challenges.

• Suggest best practices and provide clinical evidence to facilitate workflow change management.

• Assist in the analysis, design, implementation, evaluation, optimization, and maintenance of Timeless Medical products and projects.

• Utilize knowledge of clinical care, practice standards, patient flow, and operational processes.

• Create and implement customer training plans to enhance workflow adoption.

• Identify opportunities for product enhancements and submit requests to align products with hospital practices and workflows.

• Develop and maintain a comprehensive understanding of TMS software applications and products.

• Travel to hospitals to deliver direct customer support during the implementation phase.

⛳️ Requirements

• Bachelor's Degree with Registered Dietician credential or Registered Nurse License.

• A Master's degree is preferred.

• Related Clinical Leadership experience is required.

• 3+ years of direct work experience in a milk lab environment is preferred.

• Ability to interpret and apply technical information effectively.

• Proven experience in analyzing clinical and technical requirements.

• Capability to write operational procedures in both technical and user-friendly language.

• Skill in troubleshooting clinical process changes, errors, and necessary modifications in collaboration with project team members.

• Ability to interpret operational needs of end-users, project managers, and other stakeholders.

• Strong written and verbal communication skills.

• Demonstrated organizational, presentation, and problem-solving abilities.

• Self-motivated and proactive in implementing changes.

• Openness to receive and integrate constructive feedback.

• Effective management of deadlines.

• Strong customer service orientation.

• Proficiency in standard Microsoft Office and Google Suite products (Word, Excel, PowerPoint, Gmail, GDrive).

• Must live within one hour of a major international airport.

• Experience with Timeless Medical Systems' software is a plus.

🏝️ Benefits

• Extensive travel (50%).

• Flexible hours, including occasional nights, weekends, and holidays.

• Opportunity to work from home and in a dynamic hospital environment.

• Reasonable accommodations available for applicants or employees with disabilities.