Clinical Specialist I, CPT

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver technical, clinical, and programming support primarily to 1–2 Territory Managers.

• Assist Territory Managers with after-hours call support and related activities.

• Integrate into accounts to foster trust and relationships, establishing strong rapport with customers.

• Offer complex programming and case support.

• Conduct PCP work and educational in-services as assigned.

• Reach out to, visit, and engage clients and potential clients regarding company products.

• Address inquiries and concerns from clients.

• Provide medical professionals with sales support, product information, training, staff education, in-services, and technical troubleshooting.

• Cultivate and maintain comprehensive knowledge of assigned accounts, customers, and competitor activities.

• Assess and formulate sales strategies for capital equipment opportunities.

• Gather and analyze information on new and existing products while monitoring competitor sales, prices, and products.

• Offer guidance in operating rooms and non-operating rooms regarding the use of implantable devices.

• Attend trade shows and conferences as necessary.

• Identify customer training and in-service needs to enhance usage, comfort, and understanding of Abbott Chronic Pain Therapies.

• Adhere to FDA regulations, regulatory requirements, company policies, operating procedures, processes, and task assignments.

• Maintain positive and collaborative communication and cooperation with employees, customers, contractors, and vendors.

• Travel 25% within or outside the designated region.

• Execute other related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.

• 1–2 years of work experience, preferably in collaboration with patients in a clinical environment.

• Ability to communicate, comprehend, and educate on clinical data within the Chronic Pain Therapies domain.

• Strong clinical competencies.

• Exceptional organizational, time management, and prioritization skills.

• Excellent verbal, written, and presentation interpersonal skills.

• Capable of communicating effectively at various levels and to large groups.

• Proficient in building strong working relationships with both internal and external customers.

• Adaptable to an unpredictable schedule that may shift on short notice due to changes or delays in operating room schedules.

• Competent in meeting tight deadlines and managing multiple tasks.

• Strong sense of urgency.

• Ability to function in a highly matrixed and geographically diverse business environment.

• Capable of working both as part of a team and as an individual contributor in a fast-paced, changing setting.

• Skilled in leveraging and/or engaging others to achieve project goals.

• Proficient in multitasking, prioritizing, and meeting deadlines.

• Capable of engaging customers in sales discussions as required and as directed by the Territory Manager.

• Preferred: experience interacting with patients in a healthcare-related setting.

• Preferred: experience in a cross-division enterprise business model.

• Preferred: 1–3 years of experience with Abbott, in a similar spinal cord stimulation (SCS) environment, or with another implantable medical device company.

🏝️ Benefits

• Career advancement opportunities with an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Excellent retirement savings plan with substantial employer contributions.

• Tuition reimbursement options available.

• Freedom 2 Save student debt program.

• FreeU education benefit towards obtaining a bachelor’s degree.

• Equal Opportunity Employer dedicated to promoting employee diversity.