Clinical Specialist

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Deliver technical assistance during the implementation of the remedē System.

• Train hospital personnel during the establishment of new implanting centers.

• Offer technical support for therapy activation and titration processes.

• Collaborate closely with Territory Managers to enhance the sales process.

• Exhibit a comprehensive understanding of overnight sleep studies to aid in effective patient programming during clinic visits.

• Educate new customers on the remedē System programmer and device programming.

• Adapt to a dynamic work environment with a frequently changing schedule.

• Maintain current vendor credentials to ensure access to customer facilities.

• Provide remote technical support during scheduled on-call duties.

• Assist in the certification process for new team members as required.

• Support team and area clinical scheduling as needed.

• Travel regularly throughout the upper Midwest territory and nationally as required by business needs.

⛳️ Requirements

• A Bachelor's Degree is required (a technical or clinical field is preferred) or equivalent relevant experience.

• A minimum of 2 years in a clinical support role within the medical device industry.

• Experience in cardiac rhythm management is strongly preferred.

• Background in supporting implantable device procedures in related specialties (e.g., structural heart, neuromodulation, electrophysiology mapping) within operating room (OR), cardiac catheterization lab (cath lab), or electrophysiology lab (EP lab) settings will be considered.

• IBHRE certification is a plus.

• Proven clinical judgment and sound decision-making skills in procedural environments.

• Excellent communication abilities, with the confidence to clearly articulate complex clinical and technical information to physicians, staff, and patients.

• Capability to work independently in the field with a high degree of ownership and follow-through.

• Ability to remain calm, adaptable, and effective in fast-paced, high-pressure clinical settings.

• A collaborative mindset with a proven track record of building trust and effective partnerships across teams and accounts.

• Patient-centered approach with the ability to advocate respectfully for optimal outcomes when necessary.

• Willingness to travel (including overnight stays) 80% of the time.

• Must reside within or near Chicago, IL or Minneapolis, MN.

• Maintain current vendor credentials to ensure access to customer facilities.

🏝️ Benefits

• Targeted Annual Bonus: 20%.

• Annual bonus in line with the company's bonus plan.

• Comprehensive benefits plans.

• Reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

• Remote work arrangement.

• Company-paid? Not specified.