Clinical Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide comprehensive technical support for neurovascular products and procedures to healthcare professionals including physicians, nurses, and technicians.

• Assist sales representatives during critical scenarios that necessitate technical expertise for the safe and effective use of products.

• Organize, coordinate, and execute clinical evaluations for technological devices.

• Maintain vendor credentials for hospitals.

• Educate employees in the clinical environment.

• Conduct clinical research and engage in case reviews.

• Offer case support and coverage, including troubleshooting, customer service, and follow-up.

• Collaborate with the Regional Sales Manager and team members to formulate and execute a regional strategy aimed at enhancing market share and customer service.

• Build relationships with hospital personnel, identify key decision-makers, and facilitate future sales opportunities.

• Meet with current and prospective customers to assess clinical needs and showcase product solutions.

• Instruct customers on the proper clinical application of company products through presentations and demonstrations.

• Keep customers updated on products, technological advancements, and industry news.

• Aid in professional education initiatives, employee training, and continuing education programs.

• Act as the main clinical support resource for procedural case coverage.

• Document and monitor product incidents and collaborate to troubleshoot issues.

• Address customer needs and complaints in conjunction with senior management, sales, and marketing teams.

• Maintain communication with customers about programs, promotions, and pricing trends.

• Cultivate relationships with physicians, staff, lab supervisors, and purchasing personnel.

⛳️ Requirements

• Associate Degree in Radiology Technology.

• Registered and Certified Radiology Technologist.

• Minimum of 3 years’ experience as a Neuroradiology IR Tech or in a medical device company, or a comparable combination of education and experience.

• Sales or marketing experience preferred.

• Strong clinical, technical, and organizational abilities.

• Capability to thrive in a fast-paced, challenging, and competitive setting.

• Willingness to travel 75% of the time.

🏝️ Benefits

• Competitive salary and performance incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and continuing education.

• Generous paid time off and holiday schedule.

• Retirement savings plan with company match.