Clinical Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver clinical case coverage as assigned.

• Educate surgical teams to promote positive patient outcomes and provide verbal support during training sessions.

• Acquire and sustain knowledge of perioperative surgical technology practices along with hospital policies and procedures.

• Develop technical expertise to act as a resource for education.

• Maintain and prepare surgical equipment and kits, including conducting quality-control audits.

• Troubleshoot equipment in accordance with standard procedures.

• Offer intra-operative clinical product support.

• Ensure that received and returned inventory corresponds with shipping documents.

• Reconcile inventory usage and address any discrepancies with missing inventory.

• Assist with training procedures for physicians and medical staff.

• Support the commercial team to achieve positive clinical outcomes.

• Collaborate with the Territory Sales Manager on account setup, clinical engagement, case support, clinical outcomes, staff education, and residency training.

• Ensure adherence to company policies and healthcare professional interaction standards.

• Work together with Clinical Specialist teams on case presentations and knowledge sharing among peers.

• Report directly to the Regional Clinical Manager.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Clinical experience as a Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech.

• For Clinical Specialist II: 1–3 years of relevant industry experience.

• For Clinical Specialist II: Previous experience as a Clinical Specialist with a medical device company or with Mobile Litho Provider Companies.

• For Clinical Specialist II: Capability to provide intraoperative procedural guidance.

• For Clinical Specialist II: Willingness to travel beyond the designated territory.

• For Sr. Clinical Specialist: Over 3 years of full-time experience in a clinical specialist role or similar position with a medical device company, focused on case coverage and patient outcomes.

• For Sr. Clinical Specialist: Experience in intraoperative coaching.

• For Sr. Clinical Specialist: Proficient in staff and support training.

• For Sr. Clinical Specialist: Proven track record of success; urology experience is preferred.

• For Sr. Clinical Specialist: Knowledge of the medical device industry.

• For Sr. Clinical Specialist: Familiarity with sales processes and training.

• Experience with surgical techniques and sterile procedures in the operating room.

• Experience with fluoroscopy is a plus.

• Strong customer relationship skills and procedural skill development are highly valued.

• A degree or certification in a medical-related field such as LPN, RN, Surg Tech, or Rad Tech is highly desirable.

• Must be able to travel by car up to 90% of the time.

• A valid US driver's license is required.

• Compliance with applicable county, state, and federal vaccination regulations is necessary.

• Legal authorization to work in the United States is mandatory.

🏝️ Benefits

• Competitive salary.

• Auto Allowance: $9,600.

• Cell Phone/Internet Allowance: $1,800.

• Stock options: ownership and a stake in a mission-driven company.

• 401(k) plan.

• Healthcare insurance.

• Paid vacation.

• A diverse work environment.

• Opportunities for continuous learning and dynamic challenges for professional development.