Clinical Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver clinical case coverage as assigned.

• Educate surgical teams to ensure positive patient outcomes and provide verbal support during training sessions.

• Keep up-to-date with current practices in perioperative surgical technology as well as hospital policies and procedures.

• Cultivate technical expertise to act as an educational resource.

• Engage appropriately with hospital service providers.

• Prepare and maintain surgical equipment and kits, including conducting quality-control audits.

• Troubleshoot equipment following established procedures.

• Offer intra-operative clinical product support.

• Verify inventory received and returned against shipping documents.

• Reconcile inventory usage and address missing items.

• Assist in procedural training for physicians and medical personnel.

• Support the commercial team and contribute to favorable clinical outcomes.

• Collaborate with the Territory Sales Manager on account setup, clinical engagement, case support, and clinical results.

• Facilitate the education of Advanced Practice Providers (APPs), office staff, and hospital personnel.

• Assist and support residency education initiatives.

• Ensure adherence to company policies regarding quality, label promotion, and interactions with healthcare professionals.

• Work together with Clinical Specialist teams on case presentations and peer knowledge sharing.

• Report directly to the Regional Clinical Manager (RCM).

• Perform additional duties as required.

⛳️ Requirements

• Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech.

• Candidates for Clinical Specialist II: 1–3 years of industry experience.

• Previous experience as a Clinical Specialist with a medical device company or with Mobile Litho Provider Companies.

• Ability to provide guidance during intraoperative procedures.

• Willingness to travel beyond the designated territory.

• Candidates for Sr. Clinical Specialist: 3+ years of full-time experience in a medical device company as a clinical specialist or a comparable role focused on case coverage and patient outcomes.

• Experience in intraoperative coaching.

• Proficiency in staff and support training.

• Proven track record of success; urology experience is preferred.

• Familiarity with the medical device industry.

• Understanding of sales processes and training methodologies.

• Experience with surgical techniques and sterile procedures in the operating room.

• Experience with fluoroscopy is an advantage.

• Strong customer relationship management and procedural skill development is highly desired.

• Degree or certification in a medical-related field is highly desirable.

• Ability to travel by car up to 90% of the time.

• Must possess a valid US driver's license.

• Compliance with relevant county, state, and federal vaccination regulations.

• Legal authorization to work in the United States is required.

🏝️ Benefits

• Competitive salary.

• Annual variable bonus: $20,000.

• Auto allowance: $9,600.

• Cell phone/Internet allowance: $1,800.

• Stock options: ownership stake in a growing, mission-driven company.

• 401(k) plan.

• Healthcare insurance coverage.

• Paid vacation time.

• Diverse work environment.

• Opportunities for ongoing learning and dynamic challenges.

• Chance to influence company culture.