Clinical Pharmacy Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for executing daily departmental responsibilities and completing all processes related to screening incoming pharmacy review requests.

• Prepare review materials and information for allocation to the suitable reviewers.

• Input pharmacy case review data into the online case summary and tracking system.

• Receive and evaluate Reviewer decisions.

• Conduct outreach via phone to collect additional information for cases.

• Handle inbound calls from medical professionals.

• Provide accurate, timely review outcome notifications and complete pharmacy case review data in both the online case summary/tracking system and the client system.

• Conclude the pharmacy case review process and communicate review outcome notifications to the relevant parties involved in the case.

• Act as a liaison for the company with clients, reviewers, and practitioners/providers/facilities whose services are undergoing review.

⛳️ Requirements

• A minimum of one year of pharmacy experience is preferred.

• At least one year in a comparable operation is preferred (in health insurance, healthcare, and/or managed care).

• Capability to thrive in a fast-paced, high-functioning environment while meeting deadlines and managing multiple high-priority tasks.

• Ability to operate independently with minimal oversight.

• High level of adaptability, demonstrated by the capacity to excel in dynamic environments and quickly adjust to changing priorities.

• Proficiency in personal computer use and a strong command of Microsoft Word.

• Excellent organizational skills with a keen attention to detail.

• Strong verbal and written communication abilities.

• Well-developed training capabilities.

• Solid understanding of basic anatomy, physiology, and medical terminology is preferred.

• Comprehensive knowledge of medical insurance terminology and processes is preferred.

• Familiarity with prescription drug terminology is preferred.

• Exceptional critical thinking skills along with a strong focus on detail.

• Outstanding customer service abilities.

• Thorough comprehension of the company's clients, products, departments, workflows, and the applicable regulatory requirements and accreditation standards.

🏝️ Benefits

• Healthcare, vision, and dental insurance.

• A generous 401k match.

• Paid vacation.

• Personal time.

• Holidays.

• Opportunities for growth and training.

• A team-oriented environment with enjoyable events and prizes scheduled throughout the year.