Clinical Operations Coordinator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the front-end clinical readiness process for students, from initial intake through to clearance for clinical commencement.

• Monitor, track, and maintain the status of process completion utilizing databases and external systems.

• Examine and verify necessary documentation, which includes immunizations, background checks, and certifications.

• Uphold clinical documentation standards in accordance with clinical site agreements, regulatory requirements, and organizational policies.

• Act as the main contact for clinical readiness inquiries from both students and faculty members.

• Communicate requirements, deadlines, and updates on status.

• Identify, escalate, and resolve issues related to incomplete, outdated, or non-compliant documentation.

• Organize and keep accurate, audit-ready records of documentation and communications.

• Produce reports and status summaries regarding progress, compliance rates, and outstanding requirements.

• Facilitate meetings with campus leadership, faculty, and student support teams to tackle clinical placement challenges.

• Provide updates on status and communicate any risks, barriers, and issues related to placement.

• Collaborate on solutions that promote student advancement and successful clinical placements.

• Mentor and train campus teams on documentation, communication, and data management concerning clinical experiences.

⛳️ Requirements

• An Associate’s Degree is required; a Bachelor’s Degree is preferred.

• At least five years of experience in clinical coordination within healthcare or collegiate environments.

• A minimum of two (2) years in customer service or sales, preferably in a healthcare setting.

• Proficiency in Excel is necessary.

• Ability to manage multiple tasks, including daily responsibilities while handling phone calls, emails, messages, and meetings.

• A highly organized and focused professional who effectively addresses problems and drives innovation with accountability and a commitment to continuous improvement.

• Capable of working independently and consistently meeting deadlines.

🏝️ Benefits

• Medical, Dental, and Vision insurance plans.

• 401(K) retirement plan with employer matching contributions.

• Employer-paid basic life insurance coverage.

• Accidental Death & Dismemberment (AD&D) insurance.

• A variety of voluntary plan options available.

• Continuing education benefits for full-time employees, providing a 100% tuition reduction on courses taken within the family of brands.

• Access to a robust learning management system.

• Individual development planning offered.