Clinical Network Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Populate and maintain the client relationship manager (CRM) database with current information on Clinical Network Practitioners.

• Enhance and streamline lead pipeline flow by collaborating with cross-functional teams to improve systems, touch points, channels, and methods of communication delivery.

• Foster and maintain positive relationships with Clinical Network Practitioners, which includes occasional customer visits and representation at trade shows.

• Follow up on referred patient deliveries and outcome measures, keeping detailed records of practitioner preferences.

• Oversee the practitioner training environment and documentation, ensuring timely issuance of continuing education unit certifications.

• Monitor the health of the Clinical Network Practitioner network, identifying champions, geographic opportunities, and evaluating potential partners.

• Audit lead outcomes to ensure timely communication, seamless referrals, and effective outcome measures; identify areas for improvement and remarketing opportunities.

• Conduct patient satisfaction surveys, reviewing outcomes and success metrics with field sales representatives.

• Understand jurisdiction-specific international regulatory environments, keeping accurate records and ensuring compliance.

• Assist in maintaining the quality management system to ensure that identified issues are addressed in a timely manner.

• Engage in regular one-on-one meetings and participate in an annual formal performance review.

⛳️ Requirements

• Bachelor’s degree in business administration, healthcare, sales, or a related field is required.

• Extensive knowledge in sales and customer service is required.

• Proficiency in Microsoft Office Suite is required.

• Ability to work for prolonged periods on a computer.

• Occasional travel may be necessary.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans, which include a generous employer contribution to health insurance premiums.

• Three weeks of paid time off (PTO).

• Eleven paid holidays annually, including two floating holidays.

• 401(k) retirement plan with a 3% company match.

• Company-provided long-term disability insurance and life insurance.

• Option for supplemental life and short-term disability insurance.