Clinical Diabetes Educator

This is a fully remote position, open to applicants in Washington.

📋 Description

• Deliver evidence-based education and support for diabetes self-management, chronic disease education, and health coaching to members participating in CHPW's Diabetes Care Program.

• Evaluate members' clinical status, health literacy, readiness for change, barriers to self-management, social determinants of health, and educational requirements.

• Analyze laboratory results, medications, claims history, provider documentation, and glucose monitoring data to create personalized self-management goals and action plans.

• Inform members about diabetes disease processes, medication adherence, glucose monitoring, nutrition, physical activity, risk reduction, and the prevention of diabetes-related complications.

• Analyze laboratory results, continuous glucose monitoring reports, blood glucose trends, and other health information to identify opportunities for intervention and reinforce treatment objectives.

• Provide Medical Nutrition Therapy aimed at diabetes and other chronic conditions.

• Assess member progress and modify educational strategies based on needs, outcomes, evidence-based practices, and readiness for change.

• Work collaboratively with primary care providers, specialists, pharmacists, community partners, and interdisciplinary care teams.

• Identify members in need of comprehensive Case Management services and facilitate referrals.

• Utilize population health data to pinpoint members for outreach, support HEDIS and Population Health Management initiatives, enhance quality outcomes, and address care gaps.

• Maintain documentation of assessments, education, coaching, interventions, goals, outcomes, and clinical activities in the care management system.

• Engage in quality improvement initiatives, workflow development, policy and procedure updates, educational resource development, and departmental projects.

• Represent CHPW through collaboration with providers and community outreach activities such as health fairs, educational seminars, workgroups, and other outreach efforts.

• Undertake additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in nursing (preferred for nurses), or a master’s degree in nutrition, dietetics, or a related field, or an equivalent combination of education and relevant experience, required.

• Other licensed clinicians with a CDCES certification may be considered based on their education and experience.

• Current, unrestricted license in Washington state as a Registered Nurse (RN) or Registered Dietitian (RD/RDN), or other relevant licensure required.

• Relevant certifications, such as Certified Diabetes Care and Education Specialist (CDCES), Board Certified in Advanced Diabetes Management (BC-ADM), or other applicable credentials, required, or must secure CDCES or an approved certification within two (2) years of employment.

• A minimum of two (2) years of experience in chronic disease management, diabetes education, or health coaching for diabetes management, or a combination of education and experience that provides an equivalent background, required.

• Prior experience in Managed Care, Medicare, and/or Medicaid is preferred.

• Experience with Motivational Interviewing is preferred.

• Familiarity with nutrition, exercise, and medications related to diabetes and prediabetes management.

• Understanding of HEDIS measures.

• Ability to build trust with members and assist them in cultivating positive behavioral lifestyles.

• Capacity to manage multiple priorities effectively.

• Proficient in motivational coaching, planning, and goal setting.

• Strong written and verbal communication skills.

• Effective active listening and empathy abilities.

• Analytical skills with the capacity to interpret, evaluate, and devise action plans based on data.

• Proficient in Microsoft Office.

• Must successfully pass a criminal background check.

• Must not have been sanctioned or excluded from participation in federal or state healthcare programs.

• Ability to perform essential functions with reasonable accommodations where applicable.

🏝️ Benefits

• 10% annual incentive target based on company, department, and individual performance goals.

• Medical, Prescription, Dental, and Vision coverage.

• Access to a Telehealth app.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Basic Life AD&D insurance.

• Short and Long-Term Disability coverage.

• Voluntary Life, Critical Care, and Long-Term Care Insurance options.

• 401(k) Retirement plan with a generous employer match.

• Employee Assistance Program and Mental Fitness app.

• Financial Coaching services.

• Identity Theft Protection.

• PTO accrual starting at 17 days per year.

• 40 hours of Community Service volunteer time.

• 10 standard holidays.

• 2 floating holidays.

• Compassionate leave.

• Jury duty pay.

• Reasonable accommodations for qualified candidates with disabilities.