Clinical Counselor, Employee Assistance Program

This is a fully remote position, open to applicants in California.

📋 Description

• Provide on-demand consultations for single sessions, clinical assessments, triage, and informational services.

• Utilize advanced technology platforms to improve customer experience and connect members with suitable solutions.

• Assist members through phone, video, or chat interactions.

• Deliver prompt and high-quality mental health care via the Employee Assistance Program.

⛳️ Requirements

• Must be a resident of California.

• Hold an unencumbered valid behavioral health license in the State of California: LCSW, LMFT, LPCC, or Clinical Psychologist.

• Have a minimum of 1 year of crisis intervention experience.

• Possess strong written and verbal communication skills.

• Demonstrate excellent multitasking capabilities.

• Be proficient in utilizing various technology platforms and tools.

• Hold a Master’s degree in a behavioral health or counseling field.

• Preferred: At least 1 year of experience in EAP, Behavioral Health, or Social Services.

• Preferred: Experience with diverse populations.

• Preferred: Knowledge of brief therapy models and Motivational Interviewing.

• Preferred: Experience in a call center environment.

• Preferred: Previous experience providing services via chat, video, and phone.

• Preferred: Strong skills in building rapport.

• Preferred: Experience in facilitating positive behavior changes.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.