Clinical Counselor, Employee Assistance Program

This is a fully remote position, open to applicants in California.

📋 Description

• Provide on-demand single-session consultations, clinical evaluations, triage, and informational services.

• Utilize cutting-edge technology platforms to improve customer experience and connect members with suitable solutions.

• Assist members through phone, video, or chat in accordance with their preferred communication method.

• Ensure immediate, 24/7 access to mental health support for members across the nation.

• Availability required from Wednesday to Sunday, 9:00 AM-5:30 PM PST, with flexibility in scheduling based on business requirements.

⛳️ Requirements

• Must be a resident of California.

• Possess an unencumbered valid behavioral health license in California: LCSW, LMFT, LPCC, or Clinical Psychologist.

• A minimum of 1 year of experience in crisis intervention.

• Excellent written and verbal communication skills.

• Strong ability to multitask effectively.

• Proficient in utilizing various technology platforms and tools.

• Master’s degree in a behavioral health or counseling discipline.

• Preferred: At least 1 year of experience in EAP, Behavioral Health, or Social Services.

• Preferred: Experience working with diverse populations.

• Preferred: Familiarity with brief therapy models and Motivational Interviewing.

• Preferred: Experience in call center environments.

• Preferred: Background in delivering services through chat, video, and phone.

• Preferred: Strong skills in building rapport.

• Preferred: Experience in facilitating positive behavior changes.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.