Clinical Contact Lens Consultant – NCLE or Fitting Optician

This is a fully remote position, open to applicants in Washington.

📋 Description

• Offer clinical consultation and support to WAVE clients via phone, email, online coaching, and case discussions.

• Assist practitioners with contact lens fitting, design, and the effective utilization of the WAVE Contact Lens System.

• Guide professionals in enhancing contact lens designs and developing proficiency with WAVE software and lenses.

• Create, maintain, and enhance clinical training and educational resources, including manuals, forms, photographs, and videos.

• Back cross-functional initiatives that involve Sales, Customer Service, Marketing, Regulatory, and Quality Management.

• Evaluate WAVE software and offer clinical and user insights for product improvements and upgrades.

• Maintain a high level of expertise in WAVE software, WAVE lenses, contact lens design, fitting, and clinical applications.

• Stay updated on trends, innovations, market developments, and regulatory requirements in the contact lens and ophthalmology sectors.

• Collaborate with WAVE and OCULUS teams to ensure quality service, productivity, and favorable business outcomes.

• Represent WAVE at local, regional, and international trade shows and industry events as required.

• Assist with special assignments, projects, and other business initiatives as they arise.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• Licensed fitting optician or NCLE certification is required.

• A minimum of 10 years of clinical, technical, and/or industry experience in ophthalmology or optometry is preferred.

• Comprehensive knowledge of contact lens designs and fitting philosophies.

• Extensive understanding of conditions, pathologies, and treatments managed by ophthalmologists and optometrists.

• In-depth knowledge related to contact lens fitting and associated devices.

• Strong analytical, strategic-thinking, problem-solving, planning, organizational, and multitasking abilities.

• Capability to work effectively across various functions and collaborate with colleagues.

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and TeamViewer.

• Strong customer-service orientation and a professional work ethic.

• Ability to maintain confidentiality regarding company and patient-related information.

• Ability to perform a desk-based role for extended periods.

• Willingness to travel approximately 10–25% of the time.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• 100% of healthcare insurance premiums covered for employees.

• Paid time off starting at 3 weeks annually.

• Nine paid holidays.

• Life insurance.

• Short-term and long-term disability insurance.

• 401(k) retirement plan with a company match.

• Employee assistance program (EAP).

• Costco membership.

• Employee discounts through LifeMart.

• Company employee events.

• Remote work options.

• Opportunities for professional and clinical education and training.

• Travel opportunities to local, regional, and international trade shows and industry events.