Clinical Consultant, Medical Informatics – Medical Imaging

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer clinical consulting for Synapse PACS/MI initiatives

• Set up reports (CV)

• Evaluate workflows

• Conduct end-to-end testing

• Provide customer training, either remotely or onsite

• Assist during the go-live phase

• Aid sales and company personnel in utilizing company products

• Act as a consultant for both customers and company staff

• Organize training sessions in collaboration with HCUS and customer contacts

• Address application-related and image-quality issues at both product and system levels

• Collaborate with interpreting physicians, clinicians, and professional staff to ensure optimal product functionality

• Develop and update customer training documentation

• Offer further training and consultation as needed

• Support customer acceptance of FUJIFILM Medical Systems solutions

• Maintain communication with Service, Engineering, Integration, and Customer Service departments

• Provide telephone and remote clinical support via the Technical Assistance Center

• Adhere to quality management, regulatory, U.S. FDA, ISO 13485, and other relevant requirements

• Fulfill vendor credentialing requirements for hospital and facility access

• Engage in professional organizations

• Keep product knowledge up to date and ensure customer satisfaction

• Execute other responsibilities assigned by management

⛳️ Requirements

• 2 to 10 years of relevant experience in medical technology, computer science, PACS Administration, or the healthcare sector

• Preferred experience in Cardiology or Radiology

• An associate’s degree in computer science, engineering, or a related healthcare field is mandatory

• A bachelor’s degree in computer science, engineering, or a relevant healthcare field is preferred

• Experience in a relevant field

• Background in healthcare, software applications, or IT is advantageous

• Familiarity with medical imaging

• Strong written and verbal communication skills

• Ability to work collaboratively with end-users and clinical supervisors

• Proven skills in end-user computer applications

• Proficiency in Microsoft Office tools, such as Word, Excel, and PowerPoint

• Excellent interpersonal skills

• Technical support experience coupled with strong troubleshooting abilities

• Capacity to identify workflow needs and align them with product features

• Ability to thrive in a fast-paced environment

• Demonstrated experience in the IT/Healthcare sector

• Strong diagnostic and problem-solving capabilities

• Organizational and time-management skills

• Ability to implement quality management system processes

• Ability to uphold company standards of business conduct

• Ability to complete company training and expense reports promptly

• Compliance with U.S. FDA medical-device regulations, ISO 13485 standards, and relevant laws and regulations is required

• Must meet and pass vendor-credentialing criteria for hospital and facility access

• Preferred clinical certifications/experience: RDCS, RVT, Registered Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist

• Physical capability to sit for 75–100% of working hours, use hands and fingers continuously, stand/talk/hear 75% of the time, lift and carry up to 10 pounds for up to 20% of the time, walk long distances, navigate stairs, and withstand air-pressure variations during travel

• Ability to see clearly at a distance of twenty inches or less

• Frequent travel, up to 75%, may be necessary

🏝️ Benefits

• 8% MBO Bonus opportunity

• Medical insurance

• Dental insurance

• Vision insurance

• Life Insurance

• 401k

• Paid Time Off

• Remote work arrangement

• Professional Services revenue opportunity through additional paid training and consultation