Clinical Case Manager, Behavioral Health

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver telephonic clinical case management services for the Medicare demographic.

• Utilize Motivational Interviewing and various engagement techniques to improve member involvement in case management initiatives.

• Conduct a Comprehensive Assessment and develop a tailored Plan of Care.

• Record all interactions in clinical systems that support legacy Aetna and Coventry memberships.

• Provide behavioral health consultations and work in partnership with internal Aetna teams.

• Actively participate in clinical treatment rounds.

• Engage in team-driven initiatives aimed at program development—innovative ideas are welcomed.

• Allocate the majority of work hours to telephonic outreach and computer-based documentation tasks.

• Assist members in finding suitable community-based behavioral health resources.

⛳️ Requirements

• A minimum of 3 years of direct clinical practice experience.

• An active and unrestricted clinical behavioral health license in your state of residence (e.g., LPC, LSW, LCSW, LMFT, LISW).

• Experience working in behavioral health as part of a multidisciplinary team supporting the Medicare population.

• Excellent time-management and organizational abilities, with proficiency in multitasking in a dynamic environment.

• Capability to remain seated for extended periods while completing computer-based documentation.

• Experience with Motivational Interviewing is advantageous.

• Reliable access to a residential broadband internet connection of at least 25 Mbps download and 3 Mbps upload.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources, depending on eligibility.