Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Deliver procedural support to new robotic system locations to enhance safety and ensure effective progression.

• Work in partnership with global Clinical Applications Engineering and Endoluminal Sales teams to assist new users during their initial learning phase.

• Offer expert clinical product and technical support, as well as training to physicians and clinical personnel during clinical procedures.

• Recognize clinical-user concerns that impact procedure adoption and collaborate with training and development teams to resolve them.

• Maintain ongoing communication with the global Clinical Applications Engineering and development teams.

• Create and share best practices and product feedback with colleagues and engineering partners involved in development.

• Stay updated on product instructions for use, best practices, technical troubleshooting, scientific literature, and new product developments.

• Prioritize and respond effectively to requests in a high-pressure environment.

• Provide guidance to design engineering regarding system usage intricacies within the assigned market.

⛳️ Requirements

• Must reside in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan.

• At least 2 years of technical or clinical experience in the healthcare sector.

• Familiarity with navigating hospitals and supporting clinical procedures.

• Experience with complex technical systems and/or in critical patient care settings working alongside physicians and support staff.

• Bachelor's degree in biomedical engineering or a healthcare-related field.

• Willingness to travel up to 70% of the time.

• Located near a major airline or rail hub.

• Availability to work nights and weekends as required.

• Flexibility to travel on short notice and support cases across different regions.

• Capable of independently prioritizing and managing travel logistics while completing administrative tasks.

• Proficient in booking and utilizing various travel methods.

• Strong oral, written, and interpersonal communication abilities.

• Competence in processing large volumes of data and converting information into actionable insights.

• Ability to work independently, flexibly, collaboratively, and under high-pressure conditions.

• Current proof of vaccination against certain diseases, including COVID-19, may be required.

• Candidates may be subject to U.S. export-control regulations.

🏝️ Benefits

• Remote work; employees will be required to come onsite when requested by leadership.

• Competitive base pay, performance incentives, benefits, and equity options.

• Potential reasonable accommodations available for qualified individuals with disabilities.

• Commitment to equal employment opportunity and anti-discrimination protections.