Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Deliver procedural support to newly established robotic system sites to enhance safety and facilitate effective progression.

• Work in conjunction with global Clinical Applications Engineering and Endoluminal Sales to assist new users as they navigate their early learning process.

• Offer expert clinical product and technical assistance, as well as training to physicians and clinical staff during clinical procedures.

• Recognize clinical-user concerns that may impact procedure adoption and collaborate with training and development partners to resolve them.

• Keep open lines of communication with global Clinical Applications Engineering and development teams.

• Partner with colleagues and development engineering teams to create and distribute best practices along with product feedback.

• Remain updated on product usage instructions, best practices, technical troubleshooting, scientific clinical literature, and new product developments.

• Prioritize and respond effectively to requests in a high-pressure environment.

• Facilitate the early adoption of robotic minimally invasive care and guide users from initial training to system proficiency.

• Provide insights to design engineering regarding system usage nuances in the relevant market.

⛳️ Requirements

• A minimum of 2 years of technical or clinical experience in the healthcare sector.

• Proficient in navigating hospitals and providing support for procedures.

• Experience with highly complex technical systems and/or in critical patient care settings alongside physicians and support staff.

• A self-starter capable of working independently and flexibly in a dynamic environment.

• Strong problem-solving and critical-thinking skills in high-pressure situations.

• Highly collaborative, with the ability to function effectively within a remote team environment.

• Excellent oral, written, and interpersonal communication skills.

• Strong situational awareness.

• Capable of processing substantial amounts of data and converting information into actionable insights.

• Bachelor's degree in biomedical engineering or a related healthcare field.

• Willingness to travel up to 70% of the time.

• Residing near a major airline or rail hub.

• Flexibility to work nights and weekends as necessary.

• Competent in independently prioritizing and managing travel logistics and related administrative tasks.

• Ability to travel on short notice and support cases across diverse geographical locations.

• Comfortable with booking and utilizing various forms of travel.

• May be required to present current proof of vaccination against specific diseases, including COVID-19.

• Subject to applicable U.S. export-control regulations.

🏝️ Benefits

• Remote work; employees are expected to come onsite when requested by leadership.

• Competitive base pay, incentives, benefits, and equity options.

• Potential reasonable accommodations for qualified individuals with disabilities.

• Equal employment opportunity and protections against discrimination.