Clinical Account Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute account management responsibilities from a medical management standpoint.

• Act as the primary contact for major/national and mid-market accounts in marketing concerning presentations for both current and potential clients, medical issues, and medical management programs.

• Function as a liaison between marketing and health care management.

• Evaluate data and interpret information for meetings, site visits, and proposals.

• Suggest program improvements to health care management operations based on client feedback.

• Willingness to travel, including overnight stays.

⛳️ Requirements

• Must be a Registered Nurse (RN), Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC), or Registered Dietitian (RD) with a current, unrestricted, valid license in the operating state.

• Minimum of 4 years of experience in a role that necessitates understanding and application of managed care products, such as PPO, HMO, and CDHP.

• At least 3 years of clinical or behavioral counseling experience.

• Experience in project management, including development, implementation, and follow-up.

• Familiarity with URAC, NCQA, State Department of Insurance, and/or equivalent regulatory standards and accreditation processes, such as JCAHO.

• Strong organizational skills for maintaining a presentation library.

• Proficient verbal and written communication skills for creating presentations and corporate communications.

• Business writing proficiency with the ability to foster customer relations.

• Capability to interact with various internal departments and stay informed about products and service deliverables.

• Proficiency in PC applications, particularly Microsoft Applications, focusing on PowerPoint and other presentation formats.

• Ability to travel, including overnight stays.

• Preferred: Knowledge of HCSC internal product implementation processes and the national account delivery model.

• Preferred: Experience in client-facing roles.

• Preferred: Understanding of business acumen.

• Preferred: Experience as a strategic clinical consultant or clinical account executive.

• Preferred: Strategic project management experience encompassing development, implementation, evaluation, and follow-up.

• Preferred: Knowledge of the Health and Wellness Marketplace and Programming.

• Preferred: Prior involvement in and support for client RFPs.

• Preferred: More than 3 years of experience as a Strategic Clinical Account Consultant/Executive in the Health and Wellness sector.

• Preferred: Over 3 years of experience working with large, complex national clients.

• Preferred: More than 3 years of experience in analyzing and presenting clinical information and program performance data while recommending course corrections.

• Preferred: Experience in presenting and collaborating with major consulting firms.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Other incentives.

• Annual incentive bonus plan.