Client Support Coordinator – INTERNAL ONLY

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Execute internal tasks that facilitate the success and delivery of client campaigns.

• Maintain tracking systems and records to ensure visibility and precision.

• Aid in audit processes by collecting data, reviewing details, and highlighting inconsistencies.

• Gather, analyze, and interpret client and campaign data to produce accurate reports and identify actionable insights that enhance performance tracking and decision-making.

• Oversee shared inbox requests, ensuring prompt responses and appropriate routing of items.

• Enhance team efficiency through the timely and accurate execution of daily responsibilities.

• Undertake additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in marketing, business, communications, or a related field.

• At least 2 years of experience in administrative support, operations, or client services.

• Proficient in Microsoft Office and/or Google Workspace, including Excel/Sheets, Word/Docs, and PowerPoint/Slides.

• Experience in data cleaning, preparation, visualization, management, and analysis.

• Capable of maintaining accuracy and adhering to deadlines in a high-volume, fast-paced environment.

• Strong analytical abilities to review and interpret data effectively to understand tasks and requirements.

• Familiarity with HubSpot and Asana is preferred.

• Background in digital marketing, marketing, or multifamily is advantageous.

• Excellent organizational skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to follow established workflows and meet deadlines.

• Exceptional attention to detail and accuracy with data, reports, recommendations, and campaign specifics.

• Proficient in analytical and problem-solving skills, including identifying trends or issues and making data-driven recommendations.

• Technical proficiency in Excel/Google Sheets.

• Effective task and time management skills.

• Only candidates currently living in the Philippines will be considered.

🏝️ Benefits

• Fully remote work arrangement.

• Company-provided laptop and external monitor.

• $450 annual health and wellness stipend.

• $225 annual health and wellness stipend for child dependents.

• 3-4 weeks of paid time off based on tenure.

• Paid public holidays in the Philippines.

• Engaging informal monthly events for the entire Philippine team, featuring games and activities where participants can earn points to redeem for vouchers and gift certificates.

• Enjoyable asynchronous virtual events.

• All-expenses-paid annual team-building activities (previous destinations include Boracay).

• Flexible start times available between 6 PM and 11 PM PHT.

• Night differential pay and 13th month benefits.

• Opportunity to qualify for quarterly bonuses of up to $850.

• Guaranteed annual performance reviews (with the potential for salary increases and promotions).