Client Support Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Execute internal tasks that facilitate the successful delivery of client campaigns.

• Maintain up-to-date tracking systems and records to ensure transparency and accuracy.

• Assist in audit processes by collecting data, reviewing details, and identifying inconsistencies.

• Compile, analyze, and interpret client and campaign data to generate precise reports and highlight actionable insights that support performance monitoring and decision-making.

• Handle requests in the shared inbox, responding in a timely manner and directing items as necessary.

• Enhance team efficiency through the prompt and accurate completion of daily responsibilities.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in marketing, business, communications, or a related field.

• 2+ years of experience in administrative support, operations, or client services.

• Proficient in Microsoft Office and/or Google Workspace, including Excel/Sheets, Word/Docs, and PowerPoint/Slides.

• Experience in data cleaning, preparation, visualization, management, and analysis.

• Capable of maintaining accuracy and meeting deadlines in a high-volume, fast-paced setting.

• Strong analytical abilities to review and interpret data to understand tasks and requirements.

• Familiarity with HubSpot and Asana is preferred.

• Background in digital marketing, marketing, or multifamily sectors is a plus.

• Excellent organizational skills and attention to detail.

• Outstanding written and verbal communication skills.

• Ability to adhere to established workflows and meet deadlines.

• Only applicants currently living in the Philippines will be considered.

🏝️ Benefits

• Fully remote work setup.

• Company laptop & external monitor provided.

• $450 annual health & wellness stipend.

• $225 annual health & wellness stipend for child dependents.

• 3-4 weeks of PTO based on tenure.

• Paid regular PH holidays.

• A fun, informal monthly event for the entire PH team featuring games and activities where participants can earn points to redeem for vouchers and gift certificates.

• Engaging asynchronous virtual events.

• All-expenses-paid annual team building activities (previous destinations include Boracay).

• Flexible start times between 6 pm and 11 pm PHT.

• Night differential & 13th month benefits.

• Opportunity to qualify for quarterly bonuses of up to $850.

• Guaranteed yearly performance reviews (with potential for salary adjustments and promotions).

• Fast-paced, supportive, and diverse work culture.

• Opportunity to make a significant impact on business growth.