Client Success Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Connect with business owners swiftly and authentically.

• Understand their current payment methods and identify any obstacles they face.

• Suggest a payment and point-of-sale solution tailored to their business needs.

• Provide honest answers to their inquiries and instill confidence in their transition.

• Support each new account during the setup phase and the initial weeks following.

• Maintain accurate notes, follow-ups, and next steps in the CRM system.

⛳️ Requirements

• A warm and articulate communicator who thrives on meeting new individuals.

• Driven by goals and consistently performs on a daily basis.

• Open to coaching and quick to adapt to new processes.

• Experience in customer service, retail, hospitality, or sales is advantageous.

🏝️ Benefits

• Comprehensive training and weekly coaching sessions.

• A structured process supported by a collaborative team.

• Performance-based compensation with opportunities for monthly bonuses.

• Opportunities for growth based on performance outcomes.