Client Success – Campaign Manager

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Act as the main liaison for assigned brand clients and partners.

• Establish and nurture strong, long-lasting relationships built on trust, effective communication, and consistent results.

• Provide regular updates regarding campaign progress, deliverables, timelines, and performance metrics.

• Address client feedback, inquiries, and concerns in a professional and proactive manner.

• Ensure that every campaign meets client expectations and fosters the growth of long-term partnerships.

• Create detailed influencer marketing campaign plans that align with client objectives and audience insights.

• Define campaign goals, messaging, channels, deliverables, timelines, and performance indicators.

• Convert client objectives into clear and actionable campaign strategies.

• Identify opportunities to enhance campaign effectiveness, engagement, and return on investment.

• Oversee influencer marketing campaigns from initial planning to completion and evaluation.

• Coordinate campaigns involving approximately 20 creators or talents.

• Manage up to 40 unique campaigns or around 200 individual activations each month.

• Collaborate with talent managers, sales, creative teams, analytics, and external partners.

• Ensure all campaign deliverables are completed accurately and punctually.

• Maintain clear communication among all stakeholders throughout the campaign lifecycle.

• Manage and allocate campaign budgets of up to $200,000 per campaign.

• Track campaign expenditures and ensure resources are allocated effectively.

• Monitor budgets during execution and identify potential risks or discrepancies.

• Ensure campaigns stay within approved financial limits.

• Work with creative teams and content creators to produce compelling campaign assets.

• Review visuals, copy, videos, and other materials for quality and brand alignment.

• Ensure campaign assets effectively communicate key messages and meet client specifications.

• Oversee revisions, approvals, and final delivery of creative materials.

• Develop and maintain timelines, task lists, approvals, and delivery schedules for campaigns.

• Utilize project management tools to coordinate efforts among internal teams, creators, clients, and external vendors.

• Identify potential risks, delays, or challenges and take proactive measures to address them.

• Manage multiple campaigns and priorities without sacrificing quality or deadlines.

• Monitor campaign performance metrics such as engagement, conversions, reach, ROI, and other relevant KPIs.

• Analyze campaign data to assess effectiveness and pinpoint opportunities for improvement.

• Leverage performance insights to optimize active campaigns and enhance future strategies.

• Provide data-driven recommendations to clients and internal stakeholders.

• Prepare detailed campaign reports, presentations, and performance summaries.

• Clearly communicate results, insights, challenges, and recommendations to clients and internal teams.

• Present campaign findings in a succinct and engaging manner.

• Provide regular updates to the Director of Campaigns regarding progress, budgets, risks, and opportunities.

⛳️ Requirements

• 3–5 years of experience in campaign management, client success, account management, influencer marketing, or a related field.

• Demonstrated experience managing marketing campaigns from initial concept through execution and reporting.

• Strong client-facing experience with the capability to manage expectations and cultivate long-term relationships.

• Exceptional project management and organizational abilities.

• Capacity to manage multiple campaigns, deadlines, and stakeholders concurrently.

• Excellent written and verbal communication skills in English.

• Experience collaborating with cross-functional teams and external partners.

• Strong analytical skills with the ability to interpret campaign metrics and performance data.

• Proficiency in Microsoft Office, Google Workspace, or similar productivity tools.

• Ability to manage campaign budgets and monitor financial performance.

• Keen attention to detail and a commitment to delivering high-quality work.

• Capability to work independently, take ownership, and adapt to changing priorities.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Supportive and collaborative work environment.

• Flexible work arrangements.

• Health and wellness benefits.