Client Solutions Partner, Oncology

This is a fully remote position, open to applicants in Oklahoma, +2 more states.

📋 Description

• Take ownership of and oversee a portfolio of key accounts, ensuring both retention and growth.

• Identify potential risks within accounts and address any performance deficiencies.

• Sustain and enhance revenue streams through effective account management.

• Promote the Labcorp Oncology and Invitae HerCan portfolio within existing accounts.

• Increase the adoption of hereditary cancer testing and oncology diagnostics.

• Create and implement account plans aimed at maximizing testing volume.

• Analyze ordering behaviors, provider activities, and utilization trends.

• Act as the primary liaison for health systems, oncologists, surgeons, genetic counselors, and practice administrators.

• Foster relationships across both clinical and operational teams.

• Conduct business reviews centered on performance, utilization trends, and optimizing care delivery.

• Lead the rollout and expansion of oncology and hereditary cancer solutions.

• Ensure integration into clinical workflows and sustained usage.

• Collaborate cross-functionally to address issues and enhance account performance.

• Reinforce the value of the portfolio through provider education, data insights, and alignment with workflows.

• Collaborate with Specialty Development Executives to support growth opportunities.

• Work with the National Accounts team on enterprise strategies and system-wide initiatives.

• Execute locally to promote wider health system priorities.

• Manage, retain, and expand assigned key accounts while maximizing the utilization of oncology and hereditary cancer testing solutions.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Three or more years of experience in healthcare account management, client success, or a similar client-facing position.

• Understanding of hereditary cancer testing and oncology care workflows.

• Proven track record in retaining and growing existing accounts.

• Excellent communication, presentation, and stakeholder engagement abilities.

• Demonstrated success in driving upsell and utilization within complex health systems.

• Strong analytical skills to convert data into actionable insights.

• Strategic approach to account management with an emphasis on retention and growth.

• In-depth knowledge of oncology and hereditary cancer testing portfolios.

• Ability to influence provider behavior and encourage adoption.

• Strong skills in cross-functional collaboration.

• Data-driven decision-making capabilities.

• Proficient in executive presentation skills, with a strong presence and business acumen.

• Willingness to travel up to 75% of the time.

• Valid driver’s license and a clean driving record.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Bonus and/or commissions under the applicable variable compensation plan.