Client Solutions Partner, Oncology

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Take ownership of a portfolio of key accounts, ensuring full accountability for both retention and growth.

• Identify risks associated with accounts and address any performance deficiencies.

• Maintain and enhance existing revenue streams through effective account management.

• Promote the upsell of the Labcorp Oncology and Invitae HerCan offerings within current accounts.

• Increase the adoption of hereditary cancer testing and boost utilization of oncology diagnostics.

• Expand the volume share across various service lines, departments, and care pathways.

• Develop and implement account plans to optimize the volume of oncology and hereditary cancer testing.

• Analyze ordering patterns, provider behaviors, and utilization trends to uncover expansion opportunities.

• Act as the primary contact for health systems, oncologists, surgeons, genetic counselors, and practice administrators.

• Cultivate relationships across clinical and operational teams.

• Lead business reviews aimed at evaluating performance, utilization trends, and optimizing care delivery.

• Spearhead the implementation and expansion of oncology and hereditary cancer solutions within existing accounts.

• Ensure integration into clinical workflows and sustained utilization.

• Collaborate cross-functionally to resolve issues and enhance account performance.

• Provide educational resources, data insights, and alignment with workflows for providers.

• Work alongside Specialty Development Executives to support expansion initiatives.

• Coordinate account strategy across various roles.

• Collaborate with the National Accounts team on enterprise strategies and system-wide initiatives.

• Execute local initiatives to align with health system priorities.

• Engage in field work, in-person account management, provider engagement, and implementation support.

⛳️ Requirements

• High School Diploma or GED equivalent.

• A minimum of 3 years of experience in healthcare account management, client success, or a similar client-facing role.

• Familiarity with workflows related to hereditary cancer testing and oncology care.

• Proven success in driving upsell and utilization within complex health systems.

• Strong analytical skills to convert data into actionable insights.

• Strategic account management expertise, emphasizing retention and expansion.

• In-depth understanding of oncology and hereditary cancer testing portfolios.

• Ability to influence provider behavior and promote adoption.

• Strong abilities in cross-functional collaboration.

• Data-driven decision-making skills.

• Proficient in executive presentation skills, presence, and business acumen.

• Willingness to travel up to 50%.

• Valid driver’s license and clean driving record are required.

• A Bachelor’s degree is preferred.

• At least 3 years of experience in oncology, genetics, diagnostics, or laboratory services is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Bonus and/or commissions as per the applicable variable compensation plan.