Client Solutions Advisor

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide consistent onsite and remote assistance to designated body shops and dealers.

• Educate customers on products and promote the adoption of new tools and updates.

• Discover new opportunities and assist in add-on product sales to enhance revenue.

• Guide clients in best practices for utilizing CCC’s electronic parts procurement solution.

• Employ performance reporting to highlight customer success stories and areas for improvement.

• Collaborate cross-functionally with sales and implementation teams to optimize value within your territory.

⛳️ Requirements

• College degree is preferred.

• 1 to 2 years of experience in a repair facility, dealership, or a similar setting (collision estimating experience is a significant advantage).

• Previous experience in territory management and B2B account management is preferred.

• Strong skills in presentation, problem-solving, and communication.

• Comfortable with technology, MS Office, and CRM tools.

• Willingness to travel frequently (75% overnight or more).

• Must reside in the St. Louis Metro area.

• Extensive knowledge of collision repair and dealership operations.

• High work ethic and energy levels.

• Strategic thinker who operates with integrity and a focus on customer satisfaction.

• Confident decision-maker and relationship builder.

• Team-oriented and adaptable in a rapidly changing environment.

• A video interview is a requirement for this role.

• Candidates are not allowed to use generative AI or automated assistance during interviews unless explicitly permitted by the interview team for a specific task.

🏝️ Benefits

• 401K Match.

• Paid time off.

• Annual Incentive Plan Performance Bonus.

• Comprehensive health insurance.

• Adoption Assistance.

• Tuition Reimbursement.

• Wellness Programs.

• Stock Purchase Plan options.

• Employee Resource Groups.