Client Services Analyst III

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Accountable for nurturing client relationships while ensuring superior client service and delivery to the client portfolio.

• Responsible for managing a portfolio of clients that includes Collateral Loan Obligations (CLOs) and Leverage Finance Facilities.

• Oversee daily operations and the reporting process to clients.

• Operate with minimal oversight on daily tasks, executing and managing deals independently.

• Develop technical report specifications derived from indenture language.

• Configure payment calculations across various in-house systems.

• Obtain, map, and reconcile periodic collateral data.

• Generate monthly, quarterly, and annual payment and tax reports.

• Collaborate with operations teams to guarantee accurate payment processing.

• Conduct quality control reviews of reports, ensuring adherence to timeliness and accuracy standards.

• Execute portfolio compliance tests on structured fixed income transactions (trade testing).

• Maintain regular communication with asset managers, investors, auditors, and rating agencies.

• Deliver exceptional service to a portfolio of Loan Clients within the Corporate Trust sector.

• Engage in proposals for new clients.

• Lead projects related to business operations.

• Handle tax elections, apply for EINs, and monitor residual holder transfers.

• Interpret trust indentures concerning reporting obligations.

⛳️ Requirements

• A minimum of 5 years of relevant experience or in a similar domain.

• High school diploma is mandatory; a Bachelor's degree in a related field is preferred.

• Intermediate to advanced understanding of general banking operations, such as deposit operations, loan administration, treasury management, and/or other commercial banking products and services.

• Intermediate to advanced knowledge of pertinent regulatory and legal compliance obligations, rules and regulations, as well as industry standards and practices.

• Preferred experience with TranStar at an intermediate to advanced level.

• Intermediate proficiency in both verbal and written communication skills.

🏝️ Benefits

• Competitive salaries.

• Ownership stake in the company.

• Medical and dental insurance.

• Paid time off.

• 401k matching program.

• Tuition assistance program.

• Employee volunteer program.

• Wellness program.