Client Service Member, India

This is a fully remote position, open to applicants in India.

📋 Description

• Conduct searches utilizing various booking strategies.

• Determine the most suitable options for each client.

• Record comprehensive pricing information.

• Create polished and well-organized quotes.

• Respond to every new client message within 30 seconds.

• Uphold proactive and personalized communication.

• Ensure 100% accuracy across all workflow systems.

• Escalate requests that are VIP, high-complexity, or time-sensitive.

⛳️ Requirements

• Minimum of 2 years in travel operations, luxury hospitality, or high-touch client service.

• Proficient hands-on experience with Sabre GDS is essential for this position.

• Outstanding written communication skills.

• Strong focus on accuracy.

• Capability to handle multiple client requests at once.

• A collaborative approach to teamwork.

🏝️ Benefits

• Travel advantages: Access to Ascend at-cost booking for personal travel.

• Defined career trajectory with merit-based advancement opportunities.

• Salary increases and bonuses based on performance metrics related to KPI achievement.

• Opportunity for global collaboration with skilled teams.