Client Service Director

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide strategic leadership and development for key accounts

• Manage long-term client relationships while identifying business opportunities

• Convert business opportunities into impactful social strategies

• Oversee account budgets, drive revenue growth, and ensure profitability

• Create recommendations grounded in data and cultural insights

• Make clients’ business and communication goals quantifiable

• Coordinate cross-functional teams in Strategy, Creator, Paid Media, Content, and AI Operations

• Guarantee timelines, objectives, and quality standards from the initial concept to the Social Performance Report

• Foster sustainable client relationships and deliver consultancy at the C-level

• Discover new opportunities and actively propose further advancements

⛳️ Requirements

• Minimum of 7 years of experience in a digital, social, or creative agency, preferably focusing on brand management, social strategy, or creator marketing

• Strategic comprehension of business, data, and culture, including insights, platform mechanics, and campaign logic

• Proven experience in leading cross-functional teams

• Demonstrate empathy in interpersonal interactions and clarity in decision-making

• Strong analytical and organizational capabilities

• Experience in managing budgets and timelines effectively

• Exceptional presentation and facilitation skills

• Passion for technology and AI; keen interest in AI-driven, data-informed, and results-oriented social media management

• Professional proficiency in both German and English

🏝️ Benefits

• Comprehensive health and wellness benefits

• Opportunities for professional development and continuous learning

• Flexible working hours and remote work options

• A collaborative and inclusive work environment