Client Relationship Specialist

This is a fully remote position, open to applicants in California, +7 more states.

📋 Description

• Assume complete responsibility for the client experience and retention of client accounts.

• Act as the main point of contact between Net Driven and dealers across the United States and Canada.

• Engage with clients regarding Net Driven’s products, features, and delivery processes.

• Organize, schedule, and conduct client performance discussions within set timelines.

• Foster business growth by spotting opportunities for dealers to expand their product offerings with Net Driven.

• Function effectively in a dynamic, technology-driven environment.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in client management.

• 2–5 years of relevant experience.

• Quick learner who excels at multitasking.

• Proficient in managing time and priorities in alignment with company goals and objectives.

• Understanding of SEO, social media, and website analytics.

• Excellent communication skills.

• Familiarity with Salesforce.com or CRM software is preferred.

• Experience in technology or automotive sectors is a plus.

• Success in a client-facing role within a call center environment is advantageous.

• This position is not available to candidates residing in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.

🏝️ Benefits

• Equal employment opportunities and protections against discrimination.

• Human oversight in final hiring decisions when AI tools are utilized in the hiring process.