Client Relationship Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate regular reports and perform initial analysis of data.

• Collaborate with team members to understand the client's business model, how they generate profit, the challenges they encounter, and how to foster client relationships.

• Deliver standard reports to clients and address requests for basic ad hoc reports.

• Engage in client meetings and observe Client Relationship Managers to build a solid understanding of partnership development.

• Work with internal business units to resolve standard client issues and enhance service levels for clients.

• Collaborate with fellow team members to identify new reporting opportunities and innovative ways to analyze data, aiding clients in gaining business insights.

• Acquire knowledge of the systematic problem-solving methodologies employed in Client Service.

• Learn to identify opportunities for expanding the utilization of company services.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing, or a related field, or equivalent experience.

• At least one year of relevant experience in understanding client marketing environments and developing client interaction skills.

• Excellent communication skills, both written and verbal, including the capability to interpret and present technical and analytical matters.

• Strong interpersonal abilities.

• Proficient time management skills.

• Intermediate skills in MS Office, including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer, and MS Outlook calendar and email.

• Strong analytical and organizational capabilities.

• Exceptional written and verbal communication skills, along with highly developed interpersonal skills.

• High level of flexibility, motivation, and drive.

• Proven problem-solving abilities.

• Business and data analysis skills.

• Ability to effectively interact with clients, managers, and colleagues.

• Capability to manage multiple tasks in a deadline-oriented atmosphere.

• Proactive and positive demeanor with diplomatic skills.

• Must be a self-starter, adaptable, and detail-oriented.

• Ability to work collaboratively with personnel at all organizational levels.

• Self-motivated for ongoing learning and professional development.

• Must work effectively with the team in a collaborative environment and clearly articulate objectives within a team setting.

• Exceptional quality of work and meticulous attention to detail with strong organizational skills.

• Establish credibility with the client team by consistently delivering results and meeting expectations.

🏝️ Benefits

• Health, Dental & Vision Plans.

• 401(k) Savings Plan.

• Flexible Benefits Plan.

• Life & Accidental Death & Dismemberment Insurance.

• Disability Income Plan.

• Paid Time Off (PTO) including Vacation, Sick, and Holidays.