Client Partner

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Lead and manage a portfolio of HR Digital Transformation initiatives.

• Act as the Executive Sponsor for high-impact projects.

• Mentor, manage, and motivate a team of Project Managers.

• Develop and implement program governance frameworks, KPIs, and digital workflows.

• Cultivate and sustain trusted relationships with senior executives and HR leaders.

• Supervise program budgets utilizing cloud-based financial tools.

• Proactively identify and address risks across programs.

• Promote the adoption of innovative HR technologies.

• Facilitate collaboration among global, multinational teams.

• Establish and continuously enhance delivery standards.

• Ensure compliance of all programs with internal policies and external regulations.

• Identify and seek opportunities to broaden Mercer’s service offerings.

• Conduct post-implementation reviews, trend analysis, and predictive risk assessments.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Information Systems, HR Technology, Business Administration, or a related field.

• Master’s Degree or MBA is preferred.

• A minimum of 10 years of experience in program management, consulting, or client-facing roles.

• At least 7 years of experience leading HR Digital Transformation initiatives, preferably with Workday or similar HRIS platforms.

• Demonstrated ability to manage and inspire teams of Project Managers in hybrid or remote settings.

• Outstanding interpersonal and presentation skills.

• Strong strategic and analytical mindset.

• Extensive knowledge of project and program management methodologies (e.g., Agile, Waterfall, SAFe, PMP, or equivalent certifications).

• Advanced proficiency with tools such as Office365, Microsoft Project, Power BI, Tableau, Jira, Smartsheets, and/or Asana.

• Significant hands-on experience with Workday and familiarity with HR tech trends like AI, RPA, or cloud integrations.

• Workday Certification is strongly preferred.

🏝️ Benefits

• Health and welfare benefits.

• Tuition assistance.

• 401K savings and other retirement programs.

• Employee assistance programs.