Client Partner – Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Account Management: Supervise the daily operations of client accounts, ensuring timely delivery of projects within scope and adhering to the highest quality standards.

• Budgets & Forecasting: Aid clients in setting up budgets and forecasts, utilizing provided data to make sure the budget is utilized efficiently and reconciled at the month's end.

• Performance Tracking & Optimization: Discover and pursue avenues for account expansion and cross-selling, aligning with the strategic objectives of the client and the offerings of the company.

• Data Analysis & Reporting: Evaluate client data to uncover trends, opportunities, and areas needing enhancement. Create reports and presentations that offer insights to both clients and internal teams.

• Team Collaboration: Collaborate with Tinuiti’s client channel teams and other internal departments to positively impact client project results and strategic initiatives.

• Client Communication: Serve as a primary contact for client communications, ensuring clients receive timely updates regarding project progress and outcomes. Assist the Client Partner team in addressing client concerns and resolving issues swiftly to uphold client satisfaction.

• Industry Expertise: Maintain and utilize a comprehensive understanding of market trends, emerging developments, and best practices relevant to the client’s business and the industry as a whole, to enhance client strategies and recommendations.

⛳️ Requirements

• 4-5 years of experience in Account Management or Client Partner roles with a demonstrated history of executing successful campaigns.

• Extensive knowledge of various digital platforms and their interconnectivity.

• Proficiency in Google Analytics.

• Familiarity with Project Management tools.

• Experience with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Proven success in analyzing data and leveraging analytics tools to inform marketing decisions.

• Advanced skills in Microsoft Excel and PowerPoint.

• Capability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal projects.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with both external and internal teams.

🏝️ Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.

• Retirement: Match up to 4% of your contributions at 100%.

• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving.

• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

• Learning and Development: On-demand learning, mentorship program, leadership and management development programs, and resources.