Client Executive, Small Government – Risk & Fraud

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee intricate renewal processes and manage significant renewal opportunities.

• Foster customer retention and pinpoint upsell prospects within client accounts.

• Cultivate trustworthy relationships with customers and handle escalations effectively.

• Provide consultative sales interactions while comprehending customer objectives.

• Collaborate with internal teams to leverage expertise in various opportunities.

• Utilize data and sales technology to advance deals.

• Assist in the growth strategies of territories by recognizing customer trends.

⛳️ Requirements

• A bachelor's degree or equivalent relevant experience.

• A minimum of 2 years of demonstrated experience in sales, account management, customer retention, or renewals.

• Proven track record in managing complex deals and negotiations.

• Strong skills in consultative selling.

• Exceptional relationship-building and communication abilities.

• Experience in managing customer escalations.

• Proficiency in using CRM tools and sales technology to oversee the sales pipeline.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Retirement savings plan with company match.

• Tuition reimbursement.

• Employee incentive programs.

• Resources for mental, physical, and financial wellbeing.

• Access to the Headspace app.

• Flexible work arrangements.

• Optional hospital, accident, and sickness insurance fully paid by the employee.

• Optional life and AD&D insurance fully paid by the employee.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement.

• Access to Employee Assistance Program.

• Group Legal Identity Theft Protection benefit fully paid by the employee.

• Access to a 529 Plan.

• Commuter benefits.

• Adoption & Surrogacy Assistance.

• Employee Stock Purchase Plan.