Client Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary contact for clients alongside Client Managers.

• Offer the necessary administrative support to Client Managers to ensure business retention.

• Collaborate with various departments to swiftly address client inquiries.

• Assist in resolving client issues effectively.

• Generate reports tailored to specific client needs.

• Provide assistance to Client Managers as required.

• Deliver presentations at employee gatherings and benefits fairs.

• Participate in quarterly and renewal meetings with Client Managers.

• Travel may be required, up to 20%.

⛳️ Requirements

• High school diploma or GED equivalent is mandatory.

• A minimum of 3 years of prior experience in a comparable Third-Party Administration or health insurance setting.

• Experience interacting with clients, outside vendors, and members.

• Willingness to travel as necessary for this role, up to 20%.

• Knowledge of benefit-related federal legislation, including ERISA, COBRA, HIPAA, and PPACA.

• Comprehensive understanding of self-funding and employee benefit plans.

• Strong written and verbal communication abilities.

• Outstanding organizational skills.

• Proficient in Word, Excel, PowerPoint, Access, and Outlook.

• Possess analytical and problem-solving skills, along with the ability to read, make creative decisions, understand and adhere to instructions, have mathematical aptitude, and manage time effectively.

• State insurance license is preferred.

• A college degree is preferred.

• Candidates must reside within the continental United States, excluding Alaska, California, Hawaii, and New York.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Additional incentives.

• Annual incentive bonus plan subject to the terms and conditions of the plan.

• Remote work / telecommute arrangement.