Client Coordinator

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Act as a liaison for clients alongside Client Managers.

• Offer administrative support to Client Managers to effectively maintain business relationships.

• Collaborate with various departments at Luminare Health to swiftly address client inquiries.

• Assist in resolving client issues.

• Generate reports tailored to client specifications.

• Provide assistance to Client Managers.

• Deliver presentations at employee meetings and benefit fairs.

• Participate in quarterly and renewal meetings alongside Client Managers.

⛳️ Requirements

• High school diploma or equivalent GED is mandatory.

• A minimum of 3 years of prior experience in a comparable Third-Party Administration or health insurance setting.

• Experience interacting with clients, outside vendors, and members.

• Comprehensive knowledge of self-funding and employee benefit plans.

• Willingness to travel up to 20% of the time.

• Familiarity with benefit-related federal regulations, including ERISA, COBRA, HIPAA, and PPACA.

• Strong written and verbal communication abilities.

• Outstanding organizational capabilities.

• Proficiency in Word, Excel, PowerPoint, Access, and Outlook.

• Analytical thinking skills.

• Problem-solving abilities.

• Strong reading comprehension skills.

• Creative decision-making abilities.

• Capacity to understand and adhere to instructions.

• Basic mathematical skills.

• Effective time management skills.

• A state insurance license is preferred.

• A college degree is preferred.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Additional incentives.

• Annual incentive bonus plan subject to the terms and conditions of the plan.

• Remote work option available within the continental United States, excluding California, New York, Alaska, and Hawaii.

• Hybrid work option in Lancaster, Pennsylvania or Overland Park, Kansas.