Client and Portfolio Manager – Global Clinical Supplies

📋 Description

• Oversees comprehensive GCS management for highly complex global clinical trials.

• Ensures that project and study activities adhere to both company and client standards.

• Mentors and trains junior team members while providing continuous support.

• May serve as the primary contact and escalation point for designated clients.

• Offers consultation services to clients and may create and update client-specific manuals.

• Develops and nurtures client relationships.

• Establishes client-specific governance and standards for each assigned client.

• Collaborates with internal teams to synchronize efforts, offer recommendations and assess risks, and update project reports and spreadsheets.

• Integrates all GCS functions to align with project strategy and ensure compliance with GxP requirements.

• Engages in ongoing training regarding new regulations.

• Involved in various aspects of the bidding process, including providing insights, developing strategies, drafting proposals, and establishing parameters for business deliverables.

• Represents the department in internal and external meetings, strategic projects, business development strategy calls, bid reviews, bid defense meetings, and initiatives as required by the business.

• Participates in or leads initiatives aimed at process improvement.

• Actively facilitates the implementation of new processes within the department.

• Utilizes existing tools while consistently seeking opportunities for enhancement.

• Advises clients on optimal strategies for managing clinical trials.

• Cultivates a robust internal and external network.

⛳️ Requirements

• Bachelor's degree or equivalent with relevant formal academic or vocational qualifications.

• Prior experience providing the knowledge, skills, and abilities necessary for the role (approximately 8+ years).

• Excellent proficiency in English with strong written and verbal communication skills.

• Outstanding interpersonal, planning, negotiation, influencing, organizational, problem-solving, urgency, critical thinking, and decision-making abilities.

• Proven leadership and team-building capabilities.

• Proficient in the Microsoft Office suite.

• Extensive understanding of Global Clinical Supplies (GCS) concepts and their application to clinical trials, including a solid grasp of logistics and material management processes.

• Experience in Cell and Gene therapy is a plus.

🏝️ Benefits

• Competitive remuneration.

• Annual incentive plan bonus.

• Healthcare coverage.

• A variety of employee benefits.