Client Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Drive sustainable and repeatable account growth for the Navy/NAVFAC account, focusing on the Pacific and West Regions.

• Develop and oversee strategic plans, account plans, opportunity targets, growth objectives, and client acquisition strategies.

• Identify external market dynamics and determine resource allocation and investment strategies.

• Collaborate with regional business lines and leaders within those lines.

• Track and support sales opportunities, pipeline management, bookings, and monthly forecasts.

• Conduct weekly reviews of the Salesforce pipeline and ensure capture plans for significant pursuits are in place.

• Assist with team formation, negotiations, pricing, proposals, risk management approvals, and federal compliance.

• Take ownership of major proposals while monitoring contract capacity, bookings, subcontractor status, and relationships.

• Lead and manage relationships with Navy/NAVFAC regions, engineering commands, research and development centers, and other clients.

• Coordinate cross-agency opportunities with managers from the Air Force and Army.

• Supervise corrective actions and track recoveries to guarantee client satisfaction.

• Maintain awareness of FAR compliance and participate on joint-venture boards.

• Review CPAR reports and rebuttals, and communicate any risks associated with contract performance.

• Resolve conflicts of interest within the organization and coordinate Go/No-Go decisions.

• Communicate account status, objectives, metrics, and progress across business lines and leadership.

• Promote the AECOM brand and foster the Department of War's collaborative team environment.

• Uphold HR requirements and negotiate goals for assigned personnel.

• Manage client relations for Navy/NAVFAC, including market analysis, strategy, positioning, capture, and contract management.

• Develop and implement strategic and client account plans to meet annual goals and enhance the program year after year.

• Advocate for AECOM Navy programs offering architecture-engineering, environmental, energy, construction management, and related technical services.

⛳️ Requirements

• Bachelor's degree in architecture, engineering, or a related field relevant to AECOM's business lines and Navy/NAVFAC requirements.

• A minimum of 12 years of experience working with US federal government agencies on architect-engineering projects.

• At least 4 years of leadership experience, or equivalent experience and/or education.

• Willingness to travel throughout the continental US and occasionally internationally.

• US citizenship is mandatory.

• Professional registration as an Engineer or Architect (PE or AIA) is highly desirable.

• A Master's or PhD degree in architecture, engineering, or a related field is highly preferred.

• Experience with PFAS, Brooks Act procurement, Energy Performance Services, waterfront design and construction, or airfield design and construction is highly desirable.

• Experience or rank as a Navy Civil Engineer Corps Captain or higher is also highly desirable.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Life, AD&D, and disability insurance.

• Paid time off.

• Leaves of absence.

• Optional benefits and perks.

• Flexible working arrangements.

• Well-being resources.

• Employee assistance program.

• Business travel insurance.

• Service recognition awards.

• Retirement savings plan.

• Employee stock purchase plan.

• Award-winning training and development programs.

• In-person onboarding from Day 1 at an AECOM office location.