Client Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Drive sustainable and replicable growth for NAVY/NAVFAC accounts, with a focus on the Navy’s Pacific and Western Regions.

• Formulate and manage strategic initiatives, conduct market analysis, assess competitors, and devise resource allocation strategies.

• Create account plans, set opportunity targets, establish growth objectives, and define regional engagement goals.

• Oversee and support sales initiatives, pipeline management, bookings, and overall account performance.

• Review and update the Salesforce pipeline while ensuring capture plans for significant pursuits are in place.

• Assist in teaming arrangements and negotiations, collaborating closely with FBS and Marketing.

• Facilitate the approval of risk management, pricing strategies, proposal assessments, and federal compliance requirements.

• Take ownership of major proposals and oversee contract capacity and program manager effectiveness.

• Cultivate and manage relationships with NAVY/NAVFAC regions, engineering commands, and research and development centers.

• Coordinate inter-agency opportunities with Air Force and Army account managers.

• Supervise corrective measures and track recoveries to ensure client satisfaction.

• Maintain FAR compliance, review CPAR reports and rebuttals, and evaluate contract performance and risk factors.

• Address organizational conflict of interest issues and act as an ombudsman.

• Communicate account status, objectives, metrics, and progress across various business lines and regions.

• Enhance the AECOM brand through professional activities, paper development, and fostering DOW team collaboration.

• Uphold HR requirements and negotiate performance goals for assigned staff.

• Develop and implement strategic and client account plans to meet annual targets and promote program growth year over year.

• Advocate for AECOM Navy programs that deliver architecture, engineering, environmental, energy, construction management, and related technical services.

⛳️ Requirements

• Bachelor’s degree in architecture, engineering, or a related field aligned with AECOM’s business lines and the needs of NAVY/NAVFAC.

• Minimum of 12 years of experience working with US Federal government agencies on Architect-Engineering programs.

• At least 4 years of leadership experience, or equivalent experience and/or education.

• US citizenship is required.

• Willingness to travel within CONUS and occasionally OCONUS.

• A Master’s or PhD degree in architecture, engineering, or a related discipline is highly desirable.

• Professional Engineer (PE) or Architect (AIA) registration is highly desirable.

• Navy Civil Engineer Corps Captain rank or higher is highly desirable.

• Knowledge of PFAS is highly desirable.

• Experience with Brooks Act procurement is highly desirable.

• Background in Energy Performance Services is highly desirable.

• Experience in waterfront design and construction is highly desirable.

• Experience in airfield design and construction is highly desirable.

🏝️ Benefits

• Medical, dental, vision, life, AD&D, and disability benefits.

• Paid time off.

• Leaves of absence.

• Voluntary benefits and perks.

• Flexible work options.

• Well-being resources.

• Employee assistance program.

• Business travel insurance.

• Service recognition awards.

• Retirement savings plan.

• Employee stock purchase plan.

• Award-winning training and development programs.

• Primarily remote work schedules.

• In-person Day 1 onboarding at an AECOM office location.