Claims Support Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide general clerical assistance for designated claims administration unit(s)

• Oversee digital mail queues to obtain new disability claim and supplemental claim documentation

• Conduct data entry of claimant details into LuminX and link documents to claimant records in Synergy

• Adhere to turnaround time (TAT) and quality benchmarks for prompt and precise document management

• Assist the dental consultant claim review team by allocating new claims, handling dental provider correspondence, and submitting completed claims using OnBase

• Address dental provider inquiries regarding information and/or claim status

• Execute general clerical tasks, such as faxing and preparing materials for dispatch

⛳️ Requirements

• High school diploma or general education degree (GED)

• Minimum data entry proficiency of 7,000 numeric keystrokes per hour and 6,000 alphanumeric keystrokes per hour

• Proficiency in PC use, including the ability to navigate word processing and data management software

🏝️ Benefits

• Medical/Rx insurance

• Dental insurance

• Vision insurance

• Life Insurance

• Disability Insurance

• Employee Stock Purchase Plan (ESPP)

• 401k

• Student Loan Assistance

• Tuition Reimbursement

• Complimentary Mental Health & Enhanced Advocacy Services

• Paid Time Off

• Holidays

• Discounts from Preferred Partners