This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver trauma-informed and culturally safe assistance to Class Members both virtually and in-person.

• Assist Class Members in navigating claim forms, resources, and the overall claims process.

• Work in partnership with Claims Helpers to ensure effective support and address any service gaps.

• Establish and nurture relationships with communities, organizations, and local partners.

• Aid in the completion of claims, provide status updates, manage appeals, and connect individuals to mental health, legal, and cultural resources.

• Engage in continuous training and development opportunities.

• Foster a safe, healthy, and respectful work environment.

• Adhere to health and safety regulations along with organizational policies.

• Get involved in safety initiatives and support the prevention of risks and injuries.

⛳️ Requirements

• Proficient in Inuktitut.

• At least three years of experience working with Indigenous Peoples and communities, gained through community involvement, professional roles, or personal experience.

• Strong understanding and awareness of Indigenous culture, history, and the effects of trauma.

• Comprehensive knowledge of colonial policies, discriminatory laws, and the impacts of colonization on Indigenous peoples, as well as familiarity with Indigenous community governance structures.

• Willingness to travel across Canada, up to 45% of the time, with individual trips lasting up to 7–10 days.

• Intermediate skills in technology and online platforms, or a strong ability to quickly learn new tools.

• Ability to access a local airport and potential nearby work locations.

• Access to a quiet workspace and reliable internet connection.

• Bilingual proficiency in English and Inuktitut.

• Successful completion of a Criminal Record Check (CRC) and Vulnerable Sector Check (VSC) is required for employment.