Claims Executive – Workers Comp

This is a fully remote position, open to applicants in California, +5 more states.

📋 Description

• Upholds and exemplifies IMA’s fundamental values

• Appreciates and acknowledges the significance of diversity, equity, and inclusion among all IMA team members.

• Engages professionally and promptly with clients through email, phone, and face-to-face interactions

• Adopts a proactive stance concentrating on claim strategies and resolutions

• Champions the swift and effective resolution of workers’ compensation claims on behalf of our clients.

• Communicates relevant claim information promptly to both internal and external clients

• Fosters robust relationships with internal and external clients

• Possesses subject matter expertise in workers’ compensation with extensive knowledge across various jurisdictions.

• Participates in presentations, including new business pitches, RFPs (clients, TPAs), claim reviews, and renewals, among others.

• Acquires a solid understanding of IMA's computer systems and programs

• Supports the Claim Manager in onboarding, training, and developing claim staff

• Cultivates and strengthens relationships at local, regional, and national levels with carriers, TPAs, legal professionals, consultants, etc.

• Leads and contributes to Claim Projects and other assigned tasks

• Attends insurance-related seminars, including but not limited to continuing education classes

⛳️ Requirements

• A minimum of 7 years of prior claims experience is necessary, preferably in Workers’ Compensation

• A bachelor’s degree or equivalent work experience to a college degree

• Proficient system skills or aptitude – familiarity with Applied Epic, Carrier, and TPA platforms is preferred

• Experience with MS Office products is preferred/required (particularly PowerPoint, Outlook, Word, and Excel)

• Outstanding technical skills and knowledge of coverage and claims handling

• Moderate travel is required (25-50%)

• Exceptional communication and negotiation abilities

• Strong mathematical and reasoning capabilities are required

• Capacity to discuss and resolve claim issues with clients and insurance carriers.

🏝️ Benefits

• Annual Performance Bonus

• Stock Purchase

• Medical Plans

• Prescription Drugs

• Dental

• Vision

• Family Assistance Program

• FSA

• HSA

• Pre-Tax Parking Plan

• 401(k)

• Life/AD&D

• Accident

• Critical Illness

• Hospital Indemnity

• Long Term Care

• Short-term Disability

• Long-term Disability

• Business Travel Accident

• Identity Theft

• Paid Time Off

• Flexible Work Options

• Paid Holidays

• Sabbatical

• Gift Matching

• Well-Being Stipend

• Personal and Professional Development